Frequently Asked Questions

Yes, we provide free standard shipping on all orders over $79 (USD). For orders under $79, a small shipping fee applies, which will be shown at checkout.

Size Smart, Snatch Smarter
We always recommend checking our sizing chart before you check out. In between sizes? If you’re craving a tighter snatch, you can size down—but babe, comfort comes first.

And don’t stress—our Size Swap Guarantee means if it’s not giving what it’s supposed to give, we’ve got your back (and your waist).

If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused, in its original packaging, and with all labels intact.

We ship from multiple warehouses in the US, Canada and internationally. Most Canadian orders are fulfilled from our domestic centers for faster delivery.

Standard processing time is 3-7 business days. Delivery typically takes 7-10 days in North America and Europe and 10-15 business days for international orders.

We are headquartered in Canada, with a remote team and warehouse partners across the world.

Soft Shapewear was born out of one big question:

Why should we have to choose between looking good and feeling good?

Founded by a bold female serial entrepreneur (with curves and standards), Soft Shapewear started as a personal mission to create shapewear that actually does both—snatch and support without the squeeze or shame.

What began as one woman’s answer to “uncomfortable cute” has grown into a global community of soft, snatched, and unstoppable women.

This isn’t about hiding your body. It’s about showing up in it—loudly, proudly, and comfortably.